Icelos Story
FAQ
Free Standard Shipping to the following countries:
North America:
Canada, United States of America.
Europe: Austria, Belgium, Croatia, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
United Kingdom.
Asia: Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Saudi
Arabia, Singapore, South Korea, Thailand, United Arab Emirates
More countries:
Australia, Brazil, New Zealand, Russia, Turkey.
Didn’t see your country? Don’t worry. Please email support@marsquest.co for more information.
2-5 business days for standard shipping to the United States and Canada, or 9-22 business days for standard International shipping. Can’t wait to receive them? Sure, Priority Shipping and Priority Express Shipping are also available! Please refer to our full Shipping Policy terms here for more details.
Yes! From date of purchase, we offer a 1-year warranty that covers manufacturing defects. If you would like to make a warranty claim, email support@marsquest.co with your order number, a description of the issue and photographs of the affected product.
If for any reason you are not fully satisfied with your order, we gladly offer a 14-day Exchange or Return, starting the day you receive your order. Please refer to our full Return Policy terms here for more details.
