We Stand Behind Our Sunglasses With a Best-In-Class Warranty
14-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 14 days of purchase to receive a FULL REFUND for any reason.
If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
All Marsquest eyewear products are warranted for 12 months from the date of purchase against manufacturer’s defects.
This warranty is valid only to the original purchase with a proof of purchase directly from Marsquest Inc. or from an authorized Marsquest dealer that clearly shows the purchase date.
Marsquest does not warrant against:
- Any lenses scratches.
- Alteration, misuse, abuse, or installation of non-Marsquest lenses will void this warranty.
- The customer’s exclusive remedy for a breach of warranty will be repair or replacement of the item as determined by Marsquest.
- Purchases from unauthorized resellers.
- Lost or stolen products.
- Purchases made over 12 months ago (unless otherwise stated).
- Non quality-related issues (after 14 days of purchase).
- Free products.
This warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.
How to Make a Warranty Claim?
If you believe that you have an issue that is covered under our one year warranty, please contact us via email at firstname.lastname@example.org with a description of the issue and photos of the glasses if possible.